Contact Us

Contact Gambling Meter if you have found a factual error, want to ask about our editorial work, need to make a privacy request, or have feedback about how the website works. The clearest way to reach us is by email.

General and editorial inquiries

Email support@gamblingmeter.net for:

• factual corrections and update requests;
• questions about a Gambling Meter article, ranking, or review;
• broken links or website problems;
• accessibility feedback;
• press and general business inquiries; and
• questions about our editorial or advertising disclosures.

To help us review a correction efficiently, include the page URL, quote the exact text at issue, explain the proposed correction, and link to a current primary source if one is available. Product pages and operator terms are especially useful when the issue concerns a game catalog, payment method, restriction, or account feature.

We assess submitted information independently. A message from an operator, agency, or reader does not guarantee that we will change a page, add a brand, remove a criticism, or alter a ranking.

Privacy inquiries

Email privacy@gamblingmeter.net for questions about the Privacy Policy or requests concerning information you have directly provided to Gambling Meter.

Please identify the nature of your request and the email address you previously used to contact us. We may need enough information to locate the relevant correspondence and to confirm that a requester is authorized to act. Do not send identity documents unless we specifically explain why they are necessary and provide an appropriate way to submit them.

Casino, sportsbook, and poker account support

Gambling Meter is an information and comparison website. We do not operate the gambling sites discussed here, and we cannot access an operator’s customer records.

Contact the operator directly if your question concerns:

• registration or login problems;
• identity or age verification;
• deposits, withdrawals, refunds, or payment status;
• account limits, time-outs, or self-exclusion;
• a bet, game result, promotion, or account restriction;
• closing or reopening an operator account; or
• a complaint about an operator’s service.

Use the contact route shown on the operator’s official website or inside its app. Check that you are on the correct domain before entering account information.

Information you should never send us

Do not email Gambling Meter:

• passwords or one-time security codes;
• full payment-card or bank-account numbers;
• copies of identity documents;
• crypto wallet recovery phrases or private keys;
• complete operator account credentials; or
• medical records or other unnecessary sensitive information.

We do not need these items to review ordinary editorial feedback. If a screenshot supports a correction, redact account numbers, balances, names, email addresses, barcodes, and other personal details before attaching it.

Responsible gambling support

If gambling is causing harm or you need help stopping, do not wait for an editorial response from Gambling Meter. Use the immediate support options and practical steps listed on our Responsible Gambling page. If there is an immediate danger to you or someone else, contact the emergency service for your location.

About response times

We read relevant messages, but we do not publish fixed office hours or guarantee a response within a particular period. Complex correction and privacy requests can require source checking or identity confirmation. Sending the same message repeatedly may slow review.

By contacting us, you provide the information contained in your email so that we can read, route, and respond to the inquiry. See the Privacy Policy for more information about contact correspondence.